Purchase and cancellation policy for products and services of Kanvie
Between the company Kanvie GbR, Speditionsstraße 15A, 40221 Düsseldorf, Germany, E-mail: info@kanvie.com hereinafter referred to as “Provider” and the user of the mobile device which has downloaded the application executing this purchase, hereinafter referred to as “User”, the following contract on the purchase of in-app purchases and subscriptions (hereinafter referred to as “Contract”) is concluded:
§ 1 Applicability
This Agreement governs the terms and conditions for the purchase of in-app purchases and subscriptions within the scope of the Provider’s application (hereinafter “App”). The acquisition of in-app purchases and subscriptions takes place exclusively via the payment systems of the Apple App Store and Google Play Store and is subject to their terms of use and data protection guidelines. The Provider has no possibility to influence the purchase processing and can therefore not guarantee a successful payment processing.
Learn more about the terms and conditions of the Apple App Store:
https://www.apple.com/legal/internet-services/itunes/
Learn more about the terms and conditions of the Google Play Store:
https://play.google.com/intl/en_us/about/play-terms/
§ 2 Access restriction
A user account is required to make in-app purchases. The account is created via the Apple App Store or Google Play Store. The user is obliged to provide only true and complete information and to protect his account from misuse.
§ 3 In-app purchases
The user can purchase certain functions, content or items within the app which, due to the technical design of the app, can only be purchased against payment. The user agrees to the purchase price, which will be displayed to him/her within the app before the conclusion of the contract. The services and content provided for each in-app purchase transaction are transferred to the user immediately after confirmation of the purchase. The user cannot resell or transfer in-app purchases.
§ 4 Subscriptions
The App may also offer subscriptions for ongoing chargeable services for the agreed period. The User agrees to the price of the subscription, which will be displayed within the App prior to purchase. The subscription will automatically renew at the end of the original term unless cancelled by the user. The user may cancel the subscription at any time, but the subscription fee already paid for the current billing cycle will not be refunded. The user is not entitled to a refund for any unused subscription. Cancellations are made via the account management of the Apple App Store or Google Play Store.
Manage subscriptions via the Apple App Store:
https://apps.apple.com/account/subscriptions
Managing subscriptions via the Google Play Store:
https://play.google.com/store/account/subscriptions
§ 5 Disclaimer of liability
In the case of in-app purchases and subscriptions, the Provider is not responsible for the delivery of products that have been offered incorrectly or invalidly by an App Store Provider. The User is requested to contact the relevant App Store Provider in the event of complaints or questions regarding an in-app purchase or subscription.
§ 6 Right of withdrawal / revocation
As in-app purchases are digital goods, there is no right of withdrawal or revocation.
§ 7 Changes
The Provider reserves the right to change the terms, conditions and prices of any In-App Purchase and Subscription at any time without notice. Any such change will only take effect after notification by the Provider and the User’s consent.
§ 8 Data protection
The Provider collects, processes and uses personal data only to the extent necessary for the performance of contracts. In doing so, the provider complies with the applicable data protection laws. The provider will only pass on personal data within the scope of purchases and subscriptions to third parties insofar as this is necessary for the execution of this contract or insofar as the user has expressly consented to the transfer.
§ 9 Final Provisions
(1) The law of the Federal Republic of Germany applies to the contract and its interpretation, excluding the UN Convention on Contracts for the International Sale of Goods and international private law as well as its choice of law clauses.
(2) If the User is a merchant within the meaning of § 1 para. 1 of the German Commercial Code (HGB), a legal entity under public law or a special fund under public law, the courts at the registered office of Kanvie GbR shall have exclusive jurisdiction for all disputes arising from or in connection with the contractual relationship in question.
(3) Should individual provisions of these GTC be invalid or unenforceable or become invalid or unenforceable after the conclusion of the contract, the validity of the remainder of the contract shall not be affected thereby. The invalid or unenforceable provision shall be replaced by the statutory provisions. The same shall apply accordingly in the event that the contract proves to be incomplete.
Version from 08.08.2023